Financial services

Sambrook Research has carried out several studies in the financial services sector, involving financial service providers, intermediaries, end-users and consumers.  We have experience of both qualitative and quantitative research.

Examples of projects within this sector are given below.

  • automatic payment machines
  • consumer attitudes to bank products/services
  • graduate debt and 1st time mortgages
  • high street finances
  • intermediary mortgage market
  • mortgages
  • private education savings plans
  • selling and promoting pensions
  • smart cards
  • finance needs abroad

Our Clients

A broad mix of private sector, public sector and voluntary sector organisations


Private sector research



Public sector research



Voluntary sector research

What we do

Provide accurate, reliable and effective market research

B2B & Consumer research
•  Market size / segmentation
•  Customer insight research
•  Branding and advertising
•  Customer profiling
•  Product / concept testing

Stakeholder research
Employee research
Social research

How we do it

Our methods are based on practical experience and proven solutions, as well as innovative ideas

Project design
Project management
•  Qualitative Market Research
•  Quantitative Market Research
•  Face-to-face interviews
•  Telephone interviews
•  Postal / self completion
•  Focus groups

Data analysis
Interpretation and reporting
Client presentations
Implementation / workshops